Customer DISservice

Rep: XYZ Zippers, how may I direct your call?

Me: Accounts Receivable, please?

Rep: Certainly, sir. One moment please.

Rep #2:Customer service, this is Jeannie. How can I help you?

Me: Uh, actually I was looking for someone in Accounts Receivable…

Rep #2: I’m in customer service. How can I help you?

Me: (Alright, retard; here goes) I am calling on behalf of PDQ Industries who are making some changes to their DPO. I am calling to offer some early payment options so your DSO won’t be affected on the half-million dollars in sales your company does annually with PDQ Industries. Do you handle that?

Rep #2: Let me transfer you to the Accounts Receivable supervisor.

WIDTS: Yeah, NOW you transfer me. AFTER I embarrassed you. 

Lesson learned: Start saying things that are so over the head of the idiots that answer the call that they will naturally pass me along to someone of my intelligence strata. Or, you know, the person I asked to speak with originally.

© 2012 by What I Desired to Say….

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