Caller: Why did you charge me for $29.95?
Me: As part of a payday loan application that was filled out recently, there was a clause in the application that you would be enrolled in this service if you were approved for the loan. The service is intended to save you money and help you pay back the loan more easily or hopefully, not need those loans in the future.
Caller: But I was approved! Why was I charged?
WIDTS: You were charged because of your (in)ability to pay attention and quickly process information, obviously.
© 2012 by What I Desired to Say….