ME: May I ask you to please confirm the name and address on the account please?
CALLER: Jim Doe, and 9015551234
WIDTS: Interesting address sir. Would it shock you if I said I showed a different address on your account? Or is the rest of the country behind the curve of your new address system?
*Actual caller handled by the by me while working for an answering service. Names & Identifying information have been changed. Bolded text is what I DESIRED to say…*
© 2010 by What I Desired to Say….