Me: Thank you for calling XYZ corp. May I ask your name and customer number, please?
Caller: I don’t have any of that information available right now.
Me: Can I call an amnesia specialist for you, ma’am?
*Actual caller handled by me while working for an answering service. Names & Identifying information have been changed. Bolded text is what I DESIRED to say…*
© 2010 by What I Desired to Say….