Me: What is your mailing address for the order please?
Caller: 1234 Main St. (Unintelligible gibberish as callers son screams into the phone)
Me: And what was the city and state again, please?
Caller: 1234 Main St.
WIDTS: Hold on. I’m going to Google that city. Yep, just as I thought. NOT a city at all. Care to try again? Maybe when your son has been physically and orally restrained?
*Actual caller handled by me while working for an answering service. Names & Identifying information have been changed. Bolded text is what I DESIRED to say…*
© 2010 by What I Desired to Say….
- Customer Service Help: The Chronic Nuisance Caller (customerthink.com)