Me: I’m Sorry but Mr. Lutz is no longer at this number. Would you like his new contact info.
Caller: Do you have his new contact info?
WIDTS: Yes. Please call Idiots Anonymous @ 877-3862277, that’s 877-D-U-M-B-A-S-S
*Actual caller handled by me while working for an answering service. Names & Identifying information have been changed. Bolded text is what I DESIRED to say…*
© 2011 by What I Desired to Say….
- Are You Wasting Money On Useless Knowledge Management? – Ian MacMillan, Max Boisot, and Martin Ihrig – The Conversation – Harvard Business Review (fredzimny.wordpress.com)