Virgin Mobile‘s “fantabulous” social media team is at it again. The partial screen shot below is the earliest I could see of them being aware of the outage that was confirmed to me by phone nearly 2 hours before this tweet was posted on their feed.
This was soon replaced by this, ad nauseam:
So at least 4 hours ago, these people knew there was a national outage and yet we still see things like the following:
These people must be getting tired or they are trying to be “fresh” with each tweet, because now we see stupidity starting to creep in:
And then this.
I should hope to hell you plan to resolve this!
Now we see that not everyone is on the same page as is usual in a customer service enterprise, but now we have actual proof provided by the company.
What a joke.