Me: Have you applied for a short-term or payday loan in the last month or so?
Caller: I have NEVER applied for such a loan. I can go to my bank for that.
Me: OK, can I check some information to see if it is current, old or completely incorrect?
Me: The address on file is 1234 Main St, Tucson, Arizona. Is that your address?
Me: The phone # on file is 520-555-1456, Is that a current phone number for you?
Caller: Yes it is.
WIDTS: And your email address is firstname.lastname@example.org, correct?
© 2012 by What I Desired to Say….