Employee Number, Please…

This conversation JUST happened…

CSR: Thank you for calling the Shell Employee Service Center. How can I help you?

 Me: Hello, my name is Tom and I am calling with XYZ Bank. I just had a couple of questions about your electronic payroll program. Is your payroll manager available?

CSR: Can I have your employee number please.  

WIDTS: No, but yours is 3862277. 

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