This blog started out being about the frustrations that we, as customer service agents and receptionists, or even just normal people, get to deal with on a daily basis. We try to deal with them in a pleasant and efficient manner; however some of them do get the best of us. The replies herein are what we desired to say but did not.
Feel free to add your own witty “What You Desired To Say…” comments to the scenarios or submit your own scenarios.
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